Members receive access to the Creative Pension Trust Member Portal within a few weeks of their employer switching to us or their auto enrolment date as a new employee. Login information is provided to all employees with a valid email address.
For members getting to grips with managing their account with us, we offer a wide range of help, guidance, and support in our Member Help Centre, which includes wide-ranging content, animated educational videos and step-by-step How-To videos.