Creative Benefit Solutions Limited Cookie Notice

This Cookie Notice was last revised on 31st May 2023.

1. Who we are

This notice (“the Cookie Notice”) applies to all information we collect, use and process about you while browsing our website or accessing your personal account with us.

“Creative” is a trading name of the group of companies owned by Cushon Holdings Limited (“the Cushon Group”). Cushon Holdings Limited is a company registered in England and Wales with company number 14213564.

More information about the Cushon Group can be found on our website at

In this notice, references to “we”, “us” or “our” are references to one or more companies in the Cushon Group. Our address is Stephenson House, 2 Cherry Orchard Road, Croydon CR0 6BA and our Data Protection Officer can be contacted at

Depending on how you use of our website, one or more of the below Cushon Group companies will be the relevant data controller in respect of personal information that we process about you in connection with our website:

  • Creative Benefit Solutions Limited – a company registered in England and Wales with company number 06293305
  • Creative Auto-Enrolment Limited – a company registered in England and Wales with company number 08554978
  • Cushon Group Limited – a company registered in England and Wales with company number 10967805
  • Cushon Money Limited – a company registered in England and Wales with company number 11112120
  • Better with Money Limited – a company registered in England and Wales with company number 09943881

2. Why we are providing this Cookie Notice to you

We respect individuals’ rights to privacy and to the protection of personal information. As you interact with our website, we will automatically collect data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies and other similar technologies.

This Cookie Notice contains information regarding what type of cookies we might place on your device when browsing our website and how we use them. You can find further information on how we process your personal data in our Privacy Notice.

3. What are cookies?

A cookie is a small piece of data (text file) that a website stores on your device in order to remember information about you, such as your language preference or login information. Cookies are not stored on your device unless you provide your consent. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different from the domain of the website you are visiting – for advertising and marketing purposes.

We use cookies and other tracking technologies for different purposes, including providing and improving our services, ensuring our website is secure, recognising you when you visit our website. Additionally, some cookies might collect information about pages viewed and your journey around the website.

We do not use cookies to collect or record information such as your name, address, or contact details.

UK privacy regulations require that your consent is obtained for the use of all cookies except those that are necessary for the site to provide you with information and services you request (so-called “strictly necessary cookies”).

Below in section 5 of this Cookie Notice is a detailed list of the cookies that may be used by our site if you choose to allow cookies.

We use the following cookies:

  • Necessary cookies. These cookies are absolutely essential for the website to function properly. They ensure basic functionalities and security features of the website, anonymously.
  • Functional cookies. These cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
  • Performance cookies. These cookies are used to understand and analyse the key performance indexes of the website which helps in delivering a better user experience for the visitors.
  • Analytics cookies. These cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
  • Advertisement cookies. These cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customised ads.
  • Others. These cookies are those that are being analysed and have not been classified into a category as yet.

4. How long do cookies stay in your device?

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire at a point between 30 minutes and two years from the date they are downloaded to your device.

5. Cookies list

6. How to manage cookies

Before cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those cookies. By giving your consent to the placing of cookies you are enabling us to provide the best possible experience and service to you.

You may, if you wish, deny consent to the placing of cookies. However, certain features of our website may not function fully or as intended when consent is denied.

Certain features of our website depend on strictly necessary cookies to function. Your consent will not be sought to place these cookies, but it is still important that you are aware of them. You may still block these cookies by changing your internet browser’s settings. Please be aware that our website may not work properly if you do so.

7. How to delete cookies from your device

You can choose to delete cookies on your computer or device at any time, however you may lose any information that enables you to access our website more quickly and efficiently including, but not limited to, login and personalisation settings.

It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
You can also choose to enable or disable cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third-party cookies. For further details, please consult the help menu in your internet browser.

8. Changes to this Cookie Notice

This Cookie Notice may be amended from time to time, the latest version of the Cookie Notice will always be available on our website at