Complaints

In the event that you are dissatisfied with our service or a recommendation we have made, you are entitled to make a complaint. We have a complaint procedure, which is available on request.

If you wish to register a complaint, you can do so using the form below, by telephone or in writing:

In writing: Administration Team – Creative Pension Trust, HS Admin, 25 Goodlass Road, Liverpool, L24 9HJ

By telephone: 0345 463 7932

Submit a complaint

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