Education, engagement, empowerment
Most employees in the UK are not offered advice in relation to their workplace pension. It cannot be given by employers and many employee benefit consultants do not provide regulated individual advice services.
It is, however, an area where employees really value advice. Pension investments can often become someone’s biggest asset and yet in the UK today, financial education is generally at low levels. Many people who do not receive advice fail to ever engage with their pension, understand the value it offers or know how to make the most of it.
This is why we place great emphasis on helping employees gain an appreciation of their pension benefits. We offer personalised advice focussing on the appropriate amount of savings, projected pension figures, recommendations on investments and the potential consolidation of existing pension arrangements, as well as at-retirement advice. This helps to ensure that employees are empowered to make decisions, confident in the path they are on.
However, we do not believe in offering personal planning advice about someone’s retirement savings in isolation – we will ask questions of employees about their whole life, highlighting other financial planning steps that should be considered, such as debt repayment and individual insurances, and the range of other benefits available to them through their employment with you. For example, it may not be appropriate advice for an employee to increase their pension contributions if they have little protection around their income in the event of long term absence from work due to personal illness or injury.
Our approach is to be proactive and remove any concerns or worries. We provide a suite of communications materials to help inform and engage your staff. Group presentations and member advice sessions are run by our experienced Account Managers, who are regulated by the Financial Conduct Authority. Guidance clinics also provide an opportunity for your members to ‘drop in’ and discuss any issues. Telephone and email support is also always on hand.
Educating, engaging and empowering your staff has the associated benefit for you as their employer, that they are less distracted by retirement or other financial planning worries. Creating an environment where staff are able to stop working when they wish, reduces the likelihood of having demotivated staff who want to retire but simply can’t afford to do so. It also allows businesses to conduct confident succession planning and stay competitive in their market.