When something isn’t right

In the event you are dissatisfied with our service you are entitled to make a complaint. We have a complaint procedure, which is available on request.

If you wish to register a complaint, you can do so using the form below, by telephone or in writing:

In writing: The Compliance Officer, Creative Benefit Solutions Ltd, Stephenson House, 2 Cherry Orchard Road, Croydon, CR0 6BA

By telephone: 020 3053 4844

Submit a complaint

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