Summary

  • If you change jobs, you can take your pension savings with you to your new pension
  • Once you are no longer paying into your pension and we have received any final payments due from your employer, you can generate a Transfer Out Pack in the Creative Pension Trust Member Portal, which contains the information you need to give your new provider
  • You cannot transfer from your Creative Pension Trust account if it is your current employer’s scheme

Your guide to the information on this page

Access or make changes using the Creative Pension Trust Member Portal
You may need to speak to us about this
Applies to all our plans

How do I transfer my pension somewhere else?

If you change jobs and are auto enrolled into your new employer’s workplace pension, you may want to transfer the value of your old pension to your new one.

After you have received information about your new pension and have your account up and running:

  • You can generate a Transfer Out Pack for your Creative Pension Trust account using the Creative Pension Trust Member Portal, which will give you all the information you need to give to your new employer’s provider. You can click here to generate a Transfer Out Pack, but this link will not function until your account has been fully paid up by your employer. This may take a few weeks depending on how frequently you were paid by them
  • If you are asked to provide a plan or policy number, don’t worry – Creative Pension Trust does not issue plan or policy numbers as all employers and their employees are part of the same, national pension scheme. No special reference numbers required
  • Once we receive an instruction from your new provider, we will begin the transfer process on your behalf. This usually takes around 5 weeks, depending on your new provider

If you are considering a transfer, it’s important to consider the following things:

  • We encourage all members to consider financial guidance or advice before making a transfer
  • You should check the charges and fees associated with your new pension scheme as there is no guarantee these will provide the same value for money
  • Know who you are dealing with. Every year, pension savers lose millions to fraud and scams. Don’t risk your life savings – unless you are transferring to an employer’s official workplace pension, know who you are dealing with. You can find out more about pension scams on this website
  • You may want to consider financial guidance or advice. More information on how to find pension guidance and advice services is available on this website

You cannot transfer your pension savings to another provider whilst you are an active member of Creative Pension Trust. If you have more than one job, this may mean you have more than one active pension at any one time.

Generate Transfer Out Pack

This option will only be available when your pension has been fully paid up by your previous employer.

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