Get help to access your Annual Benefit Statement and how to take control over your long term savings.
You can access the Creative Pension Trust Member Portal to download your Annual Benefit Statement. You can also see how your pension is doing, make changes to your account, update your details, and find out more about your plan with us.
If you have other pension pots, combining them can help you stay on top of things. You can easily combine online using the Creative Pension Trust Member Portal.
If you’ve lost details for your pensions or you aren’t sure if you paid into a pension from a previous job, we can help you find out. Use the Find Pensions feature in the Creative Pension Trust Member Portal.
All we need is the name of your employer and a rough idea of when you worked there.
Now you can build a personalised plan so you know whether you’re on track for the future you want. And if you’re not, we’ll show you what actions you can take today to get back on track.
You’ll receive your username by email after you join us and make your first contribution. If you can’t find your username, you can retrieve it through the Creative Pension Trust Member Portal log-in page.
If you’ve forgotten your password, it can be reset from the Creative Pension Trust Member Portal log-in page. You just need your current username and to be able to answer one of your security questions.
For security reasons, your account will be locked if you make five unsuccessful attempts to log in. You can contact us to request that your account is unlocked.
If you’re looking for help to get things done with your account, you’ll likely find answers using the Member Help Centre. Here are a few of the most common questions we receive from members when they receive their statements:
You have access to a great range of services and support to help you make the choices that are best for you.
You can keep a track of your pension at any time by adding a shortcut to your home screen.
For our latest articles and news, visit the Creative Pension Trust Knowledge Hub.
