

Whether you’ve just started saving or if it’s been a while since you last thought about it, the Member Help Centre is your first port of call to find out about your pension.
Take control of your pension and get the information you need when you need it, so you can be sure you’re making the right choices for the future.
Learn more about your workplace pension with us, your investment choices, and your retirement options by accessing your member guides.
You’ll receive your username by email after you join us and make your first contribution. If you can’t find your username, you can retrieve it through the Creative Pension Trust Member Portal log-in page.
If you’ve forgotten your password, it can be reset from the Creative Pension Trust Member Portal log-in page. You just need your current username and to be able to answer one of your security questions.
For security reasons, your account will be locked if you make five unsuccessful attempts to log in. You can contact us to request that your account is unlocked.
If you need further guidance and support when it comes to your money or planning for later life, there are government services you can access free of charge.
Book a free appointment to talk through your pension options and make an informed decision. Available to anyone aged 50 or over.