You want your pension plan to work for you and have uninterrupted access at all times, so it’s very important that you can update your personal details when you need to.
You can see your personal details in the My Details panel, which will have been provided by the employer who set up your account with us.
If your pension relates to your current job and you need to make any updates or corrections to your details, let your employer know. They can then update their records and let us know what changes have been made.
If your account relates to a previous job and you aren’t regularly paying into that pension anymore, you can make changes to your personal details yourself.
You can also change your password here.
Your new password should:
It’s really important to make sure you keep your details up to date, so you don’t lose touch with your pension and can continue making it work for you year after year.
So if you change your email, phone number or home address, please let us know so we can always reach you and put you in the best possible position to plan for the retirement you want and deserve.