If you have a question or you are interested in hearing more about our services please do get in touch.

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In the event you are dissatisfied with a recommendation we have made, or in relation to our service, you are entitled to make a complaint. We have a complaint procedure which is available on request and if you wish to register a complaint please contact us:

In Writing : The Compliance Officer, Creative Benefits Solutions Ltd, Stephenson House, 2 Cherry Orchard Road, Croydon, CR0 6BA
By Phone : 020 3053 4844
By Email :

For your further protection, if you cannot settle your complaint with us you may be entitled to refer it to the Financial Ombudsman Service. Their address and contact details are provided below:
Financial Ombudsman Service, Exchange Tower, 1 Harbour Exchange Square, London, E14 9SR.

Tel : 0800 023 4567 / 0300 123 9123
Web :
Email :